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Greater Houston
Transportation Company
1406 Hays Street
Houston, TX 77009
Taxi Service: (713) 236-1111
Phone: (713) 224-4445
Fax: (713) 428-5808
Office Hours:
Monday- Friday
8:00am – 5:30pm
YellowCabHouston.com

Greater Austin
Transportation Company
10630 Joseph Clayton, Bldg A.
Austin, TX 78753
Taxi Service: 512-452-9999
Phone: 512-434-7714
Fax: (512) 434-7710
Office Hours: 
Monday- Friday 
7:00am – 4:00pm
YellowCabAustin.com

Greater San Antonio
Transportation Company
9600 IH 35 North
San Antonio, TX 78233
Taxi Service: (210) 222-2222
Phone: (210) 650-8600
Fax: (210) 650-8650
Office Hours:
Monday- Friday
8:00am – 5:00pm
YellowCabSA.com

Yellow Cab of Galveston
5824 Avenue S 
Galveston, TX 77551 
Phone: (409) 763-3333 
Fax: (409) 428-5808 
Office Hours: 
Monday- Friday 
8:00am – 5:30pm
YellowCabGalveston.com

Privacy Policy

Last Revised June 2012

HAIL A CAB™ Company Website Privacy Policy

HAIL A CAB™ and its services (referred to collectively in this Privacy Policy as the "Company") respect the privacy of every individual who visits our websites. The services include Yellow Cab of Houston, Yellow Cab of Austin, Yellow Cab of San Antonio, Yellow Cab of Galveston, Towne Car of Houston, Towne Car of San Antonio, Taxis Fiesta and United Cab. This Privacy Policy ("Policy") outlines the information the Company may collect from visitors to our websites and how we may use and disclose that information.

We encourage you to read this Policy before using any of our websites. Your use of a website of the Company signifies that you agree with all terms of this Policy, so please do not use our websites if you disagree with any part of this Policy.

What personal information do we collect and why do we collect it?
The Company may collect personal information about you (such as your name, postal address, telephone number and email address) that you provide voluntarily. You ordinarily are not required to register or provide personal information in order to access our websites, although certain sections of our websites may require such information in order to dispatch service to you. In addition, if you choose to contact us to ask a question we will collect your personal information so that we can respond to your question. If you participate in a survey after using our services, you may elect to provide your contact information so we can respond to your feedback.

The Company may collect personal information online for all legal purposes, which include, but are not limited to:

Games, Contests and Promotions. The Company may offer games, contests and other promotional activities that may require online registration. Persons wishing to participate in those activities are asked to provide certain personal information. Some of the information requested for this purpose is optional, but other information, such as email address, is mandatory because it will be needed to notify and identify winners. Also, some activities may require the selection of a user ID and password by the participating individual.

"Contact Us" and Comment Features. The Company encourages visitors to its websites to contact us with questions and comments. Email addresses and other information of persons using these features may be collected in order to facilitate our responses to those inquiries.

When do we disclose the personal information we collect?
Except as provided herein, the Company will not sell or rent personal information about you to unaffiliated third parties.

We may disclose personal information you have provided through our websites to persons or companies that we retain to carry out promotions and other activities for which you have registered or in which you have otherwise asked to participate. We also will disclose personal information if required by law, including compliance with warrants, subpoenas or other legal process.

The Company requires persons and companies to which it discloses personal information to restrict their use of such information to the purposes for which it has been provided by the Company and not to disclose that information to others. The Company cannot be responsible, however, for any damages caused by the failure of unaffiliated third parties to honor their privacy obligations to the Company. Similarly, the Company is not responsible for the privacy policies and practices of other websites that are linked to our websites.

In addition to these limited disclosures of personal information, the Company may provide its affiliates or unaffiliated third parties with aggregate information about visitors to our sites. For example, we might disclose the median ages of visitors to our websites, or the numbers of visitors to our websites that come from different geographic areas. Such aggregate information will not include information of any individual visitors to our websites.

The Company may provide personal and other information to a purchaser or successor entity in connection with the sale of the Company, a subsidiary or line of business associated with the Company, or substantially all of the assets of the Company or one of its subsidiaries, affiliates or lines of business.

Special Note for Parents
The Company takes seriously its obligations under the Children's Online Privacy Protection Act concerning the collection of personal information from children under the age of 13. Where appropriate, the Company will specifically instruct children not to submit personal information to our websites and/or will take reasonable steps to ensure that we obtain parental consent to such submission.

Parents should be aware that information that is voluntarily given by children or others in chat sessions, email exchanges, bulletin boards or the like may be used by other parties to generate unsolicited email or other contacts. The Company encourages all parents to instruct their children in the safe and responsible use of the Internet.

How do we protect your personal information?
The Company takes measures to prevent unauthorized intrusion to its websites and the alteration, acquisition or misuse of personal information by unauthorized persons. Notably, user IDs, passwords and/or credit card information submitted by users of our websites are encrypted using Secure Sockets Layer ("SSL") or other encryption mechanisms. However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. Accordingly, we cannot be responsible for loss, corruption or unauthorized acquisition of personal information provided to our websites, or for any damages resulting from such loss, corruption or unauthorized acquisition.

How do we maintain the integrity of your personal information?
The Company has procedures in place to keep your personal information accurate, complete and current for the purposes for which it is collected and used. You may review the information that you have provided to us and where appropriate you may request that it be corrected. If you wish to review your personal information please call 1-713-428-5716 or send a request to:

Attn: Website Privacy Policy
HAIL A CAB™
1406 Hays Street
Houston, TX 77009

You also may obtain a copy of your personal information by contacting us at the email address below. (See "How can you ask questions about our Privacy Policy and access your personal information?")

What other information do we collect?
When you access and interact with one of our websites, we may collect certain information often referred to as "clickstream data." Such data may include the type of Internet browser and operating system you are using, the pages and information you accessed on our site, the total time spent on our site, and the domain name of the website from which you linked to our site. Also, where you have previously identified yourself in the registration process as affiliated with a particular business or organization, we may record the fact that a representative of your business or organization visited the site, along with other clickstream data concerning that visit. Clickstream data will not be used to identify you personally and will not be associated or correlated with any site visitor in a personally-identifiable manner.

We do not use "cookies."

How can you ask questions about our Privacy Policy and access your personal information?
If you have questions or concerns about this Privacy Policy, wish to access your personal information or request that we not use your personal information for a particular purpose, please email: Webmaster

Changes to this Policy
This Policy is the sole authorized statement of the Company's practices with respect to the collection of personal information through the Company's websites and the subsequent use and disclosure of such information. The Company may revise this Policy from time to time. You should bookmark and periodically review this page to ensure that you are familiar with the most current version of this Policy. You can determine when this Policy was last revised by checking the "Last Revised" legend at the top of the Policy.